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| VORWORT | öffnen |
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Preface The contributions presented in this book range across a number of disciplines, including logistics, management, innovation, and marketing. They are united, however, by a theoretical core: the perception that innovation management at logistics service providers (LSPs) is vital to the competitiveness of firms in the industry. Since managing innovation in the logistics service industry is so multifaceted and this book is the first in this area, some fundamental questions will be addressed....
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| KLAPPENTEXT | öffnen |
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Kuehne Foundation Book Series on Logistics 13 Stephan M. Wagner/Christian Busse Eds. Managing Innovation Firms in the logistics service industry have to operate and survive in a competitive marketplace characterized by legislative changes, deregulation and consolidation in the industry, or higher service level requirements. The competitiveness of logistics service providers (LSPs) increasingly depends on their ability to adopt innovations that add value t... [weiter lesen] |
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| AUTOR | öffnen |
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About the Editors and AuthorsStephan M. Wagner (Ph.D., University of St. Gallen) is Professor of Business Administration, holds the Kuehne Foundation Endowed Chair of Logistics Management and is Director of the Kuehne-Center for Logistics Management at WHU - Otto Beisheim School of Management, Vallendar, Germany. Prior to joining academia, he was director of SCM for a Swiss-based technology group and senior manager at a renowned consulting firm. He also taught part-time at numerous schools, inc... [weiter lesen] |
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| INHALTSVERZEICHNIS | öffnen |
Table of Contents
1 Managing Innovation at Logistics Service Providers - An Introduction
Stephan M. Wagner and Christian Busse 1
2 Barriers to Innovation Management in Logistics Service Providers
Adegoke Oke 13
3 Innovative LSP Services: The Marketing Challenge
Thomas W. Speh 31
4 Innovation in Outsourced Logistics Services in Asia - The LSP Dilemma
Robert de Souza and Mark Goh 61
5 A Focused Innovation Model for Logistics Service Providers
A. Dale Flowers, Stanton G. Cort, Les B. Artman and Ronald H. Ballou 79
6 An Audit Tool for Innovation Processes of Logistics Service Providers
Christian Busse and Stephan M. Wagner 107
7 Logistics Innovation Processes: Potential Pitfalls and How to Prevent Them -An L...
Britta Gammelgaard 135
8 Managing the Messy Process of Logistics Service Innovation
J. Rod Franklin 153
9 Is There a Role for Logistics Service Providers in New Product Development?
Zach G. Zacharia 171
10 Implementing an Innovation Management System at a Logistics Service Provider - ...
Christian Busse and Stephan M. Wagner 187
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